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Always friendly and helpful

Posted By Rileyroo27

"Always friendly and helpful"

About: Bideford Hospital / Therapies

(as a service user),

Last week I had an appointment at Bideford Hospital with Ollie from the orthopaedic interface service, he kindly reviewed my foot which has become painful following corrective surgery.

Ollie is always friendly and helpful, he never makes me feel rushed and I am grateful for his advice. 

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Responses

Response from Beth Coggin, Care Group Support Manager, Therapies Team - Northern, Royal Devon University Healthcare NHS Foundation Trust 6 days ago
Beth Coggin
Care Group Support Manager, Therapies Team - Northern,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 30/10/2025 at 09:12
Published on Care Opinion at 09:12

Dear Rileyroo27,

I'm so pleased to hear you had such a positive experience with Olly from the Orthopaedic Interface Service, last week. It's reassuring to hear that Olly took the time to listen and offer thoughtful advice without making you feel rushed, in a helpful and kind manner.

I will make sure to pass the message on to Olly.

Wishing you all the best with your recovery.

Kind regards

Beth Coggin

Business Support Manager - Therapies

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