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Knowledgeable, kind and efficient

Posted By cheetahcb74

"Knowledgeable, kind and efficient"

About: Camborne Redruth Community Hospital / Minor injury unit and primary care centre

(as a parent/guardian),

My daughter got a burn on her arm so I took her straight to minor injuries. From receptionist to health carers and nurses, they were fantastic. I can’t thank them enough. They were so amazing with a 3 year old, her first experience of any medical care and she looks forward to going back to see them for her dressings change. What could have been a very distressing situation wasn't. Thank you all. So grateful for this service and how knowledgeable, kind and efficient you all are especially as the service is so stretched. 

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Responses

Response from Priscilla Long, Patient Experience Officer, Patient Experience, Cornwall Partnership NHS Foundation Trust last week
Priscilla Long
Patient Experience Officer, Patient Experience,
Cornwall Partnership NHS Foundation Trust

Submitted on 29/10/2025 at 09:33
Published on Care Opinion at 09:33

picture of Priscilla Long

Thank you so much for taking the time to write your experience with CRCH Minor Injury Unit. We are pleased to hear your daughter had such a good experience and hope she is improving. We are always delighted to hear of great feedback and will send this to the Matron and team lead who will cascade to the staff members. They will be pleased to receive this.

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