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Everyone I spoke to was friendly and very efficient

Posted By SandyBee

"Everyone I spoke to was friendly and very efficient"

About: The Ulster Hospital / Occupational Therapy Trauma and Orthopaedic Outpatient Team

(as a service user),

I had hurt my hand on a holiday abroad was in pain felt very distraught and worried. The team at the Hand clinic in Belfast put me at ease. I felt listened to and was well taken care of. Everyone I spoke to was  friendly and very efficient and I want to say a big thank you. 

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Responses

Response from Elaine McKenna, Occupational Therapist, Trauma and Orthopaedics Occupational Therapy Outpatients, South Eastern HSC Trust last week
Elaine McKenna
Occupational Therapist, Trauma and Orthopaedics Occupational Therapy Outpatients,
South Eastern HSC Trust

Submitted on 31/10/2025 at 11:14
Published on Care Opinion at 11:14

Hello SandyBee,

I am glad to hear that despite your injury that the team was able to help you manage your injury.

I am also delighted to hear that we also facilitated you emotionally, as an hand injury can be very stressful.

I will share your gratitude with the team.

Kind regards,

Elaine Mc Kenna

Occupational Therapist

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