"A profound and very heartfelt thank you."

About: Queen Elizabeth University Hospital Glasgow / Urology (Ward 11c) Queen Elizabeth University Hospital Glasgow Urology (Ward 11c) Glasgow G51 4TF

Posted by virgokm48 (as the patient), 4 days ago

I was unexpectedly admitted to Ward 11C recently. From start to finish the care was exceptional. I cannot find words to express how professional and caring the care was. This truly was the NHS at its very best: safe, effective and truly person-centred. You should be very very proud of your team in which every member played their part. A profound and very heartfelt thank you.

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Ruth McLaughlin

Lead Nurse, General Surgery /ENT/Urology (Queen Elizabeth University Hospital),

NHS Greater Glasgow and Clyde

Submitted on 28/10/2025 at 15:22

Published on Care Opinion at 15:22

Hi virgokm48, thank you for your kind words about your experience in Ward 11C recently.
The staff work so hard to provide a high standard of care and will appreciate you taking the time to provide a positive reflection on your journey. I hope you are recovering well and will let the staff know about your positive care experience
Ruth McLaughlin
Lead Nurse
ENT ( City Wide) Urology ( South) & Outpatients

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A profound and very heartfelt thank you.

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