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A million thanks to the staff

Posted By Paddys Son

"A million thanks to the staff"

About: Queen Margaret Hospital / Endoscopy

(as the patient),

I was advised by my GP that I needed to attend the Queen Margaret Hospital for a Colonoscopy procedure. I was a bit apprehensive as would many others of my age (69).

Fortunately for me, the Team in the Endoscopy Dept that day were of the highest calibre of Patient Care. I will not name names as that may be inappropriate, they will know who they are.

I fond the NHS as an organisation is and easy target for some in the media and others, but I always keep in mind the criticism aimed at the NHS can have a detrimental effect on the staff at the front line who are doing a fantastic job dealing with patients in their darkest moments.

I will end my story by saying a million thanks to the staff that day.

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Responses

Response from Ann Walker, Charge Nurse, Endoscopy, Queen Margaret Hospital, NHS Fife 6 days ago
Ann Walker
Charge Nurse, Endoscopy, Queen Margaret Hospital,
NHS Fife

Submitted on 28/10/2025 at 16:08
Published on Care Opinion at 16:08

Dear Paddy Son

Thank you for taking time to feedback about your recent visit to our unit. Coming for an invasive procedure can be very daunting, saying that I was delight to read how professional the team were throughout your journey. This does help to reduce stress levels as you know you are in safe hands.

We do our very best to make sure everyone coming into the department feels how you did during your time with us, but as you state there will always be a minority who will not feel as you do.

Your positive comments were like a breath of fresh air and hopefully will be read by others who are also apprehensive about attending for a procedure

It will give me great delight to pass your extremely kind comments on to the team.

Wishing you a speedy recovery

Kindest regards

Ann Walker SCN

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