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Grateful for their level of care

Posted By Xx34lvp

"Grateful for their level of care"

About: University Hospital Wishaw / Day Surgery

(as the patient),

Found a lump and was referred to the hospital. A single mastectomy and lymph node removal after a breast cancer diagnosis. I was shocked and scared. All the staff were good and grateful for their level of care

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 2 weeks ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 13/11/2025 at 11:56
Published on Care Opinion at 11:56

picture of Jennifer Montgomery

Dear Xx34lvp,

Thank you for sharing your experience at University Hospital Wishaw, Day Surgery.

I can only imagine how worrying a time this was for you, and I am so pleased that the staff looked after you well and reassured you. This must have helped you feel more at ease.

I will ensure your kind words are passed on to the full team who will get a real boost in hearing your feedback.

I hope you are recovering well.

Best Wishes,

Jenni

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