"Put up a secure door and a restricted access system"

My family member is currently in Wishaw General Hospital, on the new short-stay surgical ward located in the basement. This new ward is directly next to Wards 1, 2, and 3, which are mental health wards.

Patients from the mental health wards have been wandering into the corridors near the short-stay surgical area. They are shouting, screaming and at times it has felt quite disruptive and unsettling, especially when you see the security chasing after these patients. My family member is unwell and resting and can see through the window directly into the mental health ward, which is adding to their discomfort.

I believe they should put up a secure door and a restricted access system, such as a fob, to prevent the mental health ward patients entering the surgical short-stay area.

I know others who have raised similar concerns about this ward.

I want to stress that the nurses have been absolutely wonderful in the short surgical stay ward. They have taken excellent care of my family member, and we are incredibly grateful for everything they have done. My concern is not with the staff, but with the layout and security of this area, and the impact this environment may be having on patients.