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"A miscarriage"

About: Ninewells Hospital / Accident & Emergency Ninewells Hospital / Planned Surgical Ward (Ward 36)

(as the patient),

I had a miscarriage a year ago, it's taken me a long time to come to terms with what happened due to my experience.

I was brought in by ambulance and waited for a bed in A and E. When on the trolley I bled all over myself, the bed and the floor. I was checked on once by a nurse for my blood pressure and never seen again by anyone else. I sat in my own blood-soaked pyjama bottoms for over 5 hours. I also walked myself to the toilet where I bled all over the floor and the bathroom looked like a scene from psycho. Not one person noticed.

When it came to hand over time, the nurses went one by one around stream 2 describing the patients, as it's just a miscarriage, and that I shouldn't even be here, and should be in ward 36 but I had not been taken yet. I'm working in healthcare myself and I was utterly appalled by what they said about me.

I was eventually told I'd be going to ward 36. They got a porter's chair and tried to take me up on it, I refused. I was seen through, fainting every time I sat up right, I'd lost over a litre of blood. The nurse sighed and said fine and finally approved to take me on the trolley, I was handed my new chart in an envelope and sent up on my own.

When I got to the ward, I sat in a room with a tv. Every 10 minutes I was up to the toilet bleeding profusely. I had no water in 6 hours, no painkillers, no companion. Just left. I ended up fainting and falling headfirst into a wall, lots of people came rushing in and pulled me by the arms to sit me up, I passed out again as one of the healthcare workers told me to stop doing that, and that I need to get up.

Finally get seen by a Dr, it's around 1am bearing in mind it was 4pm when I got to A and E. The doctor got me on the bed to have a look at my miscarriage and told me they can see the placenta of my baby stuck and needs to get it all out, no pain relief, just scraping my cervix. I heard it hit the ground. I ended up needing surgery and the next day I asked the nurse repeatedly for pain relief, I never got it.

To this day I think back to that day and think I'm appalled by these people who absolutely failed me basic care and I'm ashamed to say I'm also working in healthcare, because if they did this to me, I wonder how they treat their other patients. I lost my baby and I still grieve over that day I nearly died and no one cared.

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Responses

Response from Susan Anderson, Care Opinion Administrator, Patient Experience Team, NHS Tayside less than an hour ago
Susan Anderson
Care Opinion Administrator, Patient Experience Team,
NHS Tayside
Submitted on 04/11/2025 at 09:25
Published on Care Opinion at 09:47


Dear Dorydyslexic

From Women's Services

Thank you for taking the time to provide feedback, especially regarding what must have been a very distressing time for you. We are so sorry you suffered a miscarriage and would like to offer sincere condolences for your loss. Patient feedback is so important to us and is valuable in helping us improve care. I would personally like to look into your experience further, to allow us to do so, I would encourage you to submit a complaint via our Patient Experience Team. We are currently working together with the Scotland Miscarriage Framework and the National Bereavement Care Pathways to ensure we have patient centred and sensitive pathways in place to improve care for all patients who suffer a pregnancy loss.

Best wishes

Claire Massey

Lead Midwife, Women's Services

Women's, Children & Families

----------------------------

From The Emergency Department

Thank you for providing your story of what must have been a very distressing time. We are so sorry you suffered a miscarriage and would like to offer our sincere condolences for your loss. I would very much like to apologise for your experience in the Emergency Department and to thank you for bringing it to our attention. We would very much like the opportunity to review this in more detail and would encourage you to make a formal complaint by contacting our Patient Experience Team on tay.feedback@nhs.scot or by leaving a message on telephone no 0800 027 5508 and a member of the team will contact you.

Kind regards

Dr Kirsty Tonge

Consultant and Clinical Lead in Emergency Medicine

NHS Tayside

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