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"Visit to phlebotomy"

About: Forth Valley Royal Hospital / Outpatients

(as the patient),

I saw a lady named Arlene who was very welcoming, made me feel at ease when taking my blood. She was very easy to chat to, very kind making my visit a very pleasant experience. Thank you

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Response from Jacqueline Fraser, Deputy Charge Nurse, Out-patients Department, NHS Forth Valley 6 days ago
Jacqueline Fraser
Deputy Charge Nurse, Out-patients Department,
NHS Forth Valley
Submitted on 29/10/2025 at 08:57
Published on Care Opinion at 09:16


Hi Sagittaxy35, I'm very glad you had a positive experience and thank you for your lovely comments.

Arlene will be very happy to hear this and I will share your comments with her.

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