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"Providing absolute top quality care"

About: Royal Jubilee Maternity services / Neonatal Intensive Care Unit (NICU)

(as a parent/guardian),

Our twin daughters were born in the royal at 27 weeks. They had a swift arrival via emergency section and were so tiny needing immediate respiratory support and intensive care. 

They were transferred to local hospital after 6 weeks, are now 11 weeks old and will be home very soon.  we can’t commend the staff in the NICU highly enough. The consultants registrars doctors nurses, healthcare assistants and technicians all were amazing. They were so professional efficient and dedicated in dealing with all the  challenges our girls faced. They looked after them with empathy and compassion and we always felt assured they were In Safe hands. 

They also took great care of us as parents and made sure we were ok as well as additional support from breast feeding nurses and the whole mdt.

The meal vouchers and parking vouchers also helped make the experience as easy as possible 

I won’t name individuals in fear of missing someone but we are so grateful and thankful to all in the NICU.  My husband and I both work in healthcare and have experience of many facilities and we have never seen a service that works together so well as a team and providing absolute top quality care 

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Responses

Response from Lisa Darrah, Lead Midwife for NICU, Neonatal Unit, Belfast Health and Social Care Trust last week
Lisa Darrah
Lead Midwife for NICU, Neonatal Unit,
Belfast Health and Social Care Trust
Submitted on 28/10/2025 at 08:58
Published on Care Opinion at 08:58


Dear yankeeqg55,

I am the Lead Midwife for the Neonatal Unit in Belfast. Thank you so much for taking the time to write such a lovely message for the team. I know how much the staff appreciate feedback and will ensure that everyone hears this. I am delighted to hear that you had such a positive experience from the whole MDT. Best wishes for to you and your family as you look forward to getting the twins home.

Many Thanks

Lisa

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