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"Friendly and pleasant"

About: Mid-Ulster Hospital / Minor Injuries Unit

(as a parent/guardian),

Attended minor injuries with son to have xray completed. Phone first was quick and efficient way to make appointment. Seen on time and in and out within 30mins. Nurse was friendly and pleasant and advised of next steps 

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Responses

Response from Victoria McCrory, Assistant Clinical Services Manager, Medicine and Emergency Medicine, NHSCT 9 hours ago
Victoria McCrory
Assistant Clinical Services Manager, Medicine and Emergency Medicine,
NHSCT
Submitted on 24/10/2025 at 14:19
Published on Care Opinion at 14:19


Hello Frizzy

My name is Victoria McCrory and I am the Assistant Clinical Services Manager for MUH MIU. I am sorry to hear that your son has recently sustained an injury and had to attend the MUH MIU for further assessment and treatment.

I am delighted to hear that whilst attending the unit your son and you both had a positive experience reporting an efficient service delivered by friendly pleasant staff. Thank you for taking the time to leave this feedback. Positive feedback helps remind staff of the fabulous work the do and helps boost staff morale. I will ensure your feedback is shared with all staff in the unit and I know it will be appreciated.

I hope your son continues to make a strong recovery

Yours sincerely

Victoria McCrory

ACSM MUH MIU

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