"Not properly supported to eat and drink"

My father had enjoyed good health up until his late 70s.  Unfortunately he became seriously unwell due to sepsis and ended up in Edinburgh Royal Infirmary. 

During his stay in the hospital we were impressed with some individual nurses and doctors but overall disappointed that not enough attention was paid to my father having difficulty eating.  Despite me writing on meal forms that he was having problems digesting normal food we were not offered the puree menu until circa day 20 of his hospital stay.  When he was offered the meal from the puree menu he was able to eat it and we did manage to get him home for his last month of life because as a family we put in so much support ourselves. 

I was shocked that patients in acute medical wards at Edinburgh Royal Infirmary are not properly supported to eat and drink to improve their health.  Not sure if it is a lack of training/interest/staffing but it is distressing to witness.  Saw it impact other patients on the ward too since I was on the wards for such long periods to support my father.