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Looked after Mum with such kindness and professionalism

Posted By AnneMS

"Looked after Mum with such kindness and professionalism"

About: General and specialist medicine / Ward 22

(as a relative),

My mum was a patient in Ward 22 for just over nine weeks, and during that time, the care and compassion she received meant so much to us. I would like to extend my deepest thanks to the entire team for their dedication and support throughout her stay.

A special thank you to Dr. Cheng and Dr. Sorcha for their invaluable advice and guidance.

On behalf of our whole family, I would also like to express our sincere gratitude to the many nurses and care assistants who looked after Mum with such kindness and professionalism. Your efforts made a difficult time a little easier, and we are truly grateful.

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Responses

Response from Eilis Conlan, Ward Manager, Ward 22, Western Health and Social Care Trust last week
Eilis Conlan
Ward Manager, Ward 22,
Western Health and Social Care Trust

Submitted on 30/10/2025 at 17:04
Published on Care Opinion at 20:23

Hello AnneMS,

My name is Eilis Conlan, I am the acting ward Manager on ward 22.

Thank you so much for your very kind words and for taking the time to write your story. I have shared your message of thanks with the team at our daily safety briefing.

I am glad we as a team could make such a positive impact during such a difficult time for you and your family, and that you felt supported throughout your Mum's time in hospital.

I wish you all the best,

Eilis

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