"Recent hospital stay Queen Elizabeth university hospital Glasgow"

Dear Morjet22

Thank you so much for taking the time to share your kind words following your son’s recent admission to the Queen Elizabeth University Hospital. We are very sorry to hear about his accident and hope he is continuing to recover well.

It is heartening to hear that your family experienced such excellent care from the ambulance team, the staff in our Emergency Department, and throughout his stay in Ward 10C. We are extremely proud of our teams who work tirelessly to provide safe, compassionate, and person-centred care, and your feedback is a wonderful reflection of their dedication.

Your message of thanks has been shared with the teams involved in your son’s care, and I know they will be deeply touched to know that their kindness and reassurance made a difference to you all during such a difficult time.

Thank you once again for taking the time to get in touch and for recognising the commitment of our staff.

We wish your son all the very best in his recovery.

Kind regards

Kevin

Dear Morjet22,

Thank you so much for taking the time to share your experience following your son's recent admission to the Queen Elizabeth University Hospital. Thank you so much for your kind words, I am so grateful to hear that the care provided—from the ambulance team through to A&E and Ward 10C—made such a positive difference during such an incredibly difficult time for you all.

It means a great deal to our staff to know that their compassion, kindness, and support were felt not only by your son but by your whole family. Your message has been shared with the teams involved, and I can assure you it has brought a great sense of pride and encouragement to everyone, our staff work hard, often in extremely difficult circumstances and to know that their compassion and care has been recognised means so much.

I wish your son a smooth and speedy recovery, please pass on our best wishes to him and to your family.

With warmest regards,

Karen

Hello Morjet22,

Thank you so much for sharing your experience and for taking the time to express such kind words. I’m responding on behalf of the Scottish Ambulance Service.

I’m delighted to hear that our ambulance team was able to provide excellent care and reassurance during such a frightening and unexpected situation. Your comments about their compassion and support will mean a great deal to them and it’s wonderful to know that their efforts helped make a difficult time a little easier for you and your family.

They’ll really appreciate you sending these kind comments in. If you’d like us to share your message directly with the crew, please send a few details to sas.feedback@nhs.scot so we can match it to the call. We’d need the name, date, time and address of the call out. It would also help if you include your Care Opinion username so we can let the crew know your story came from you.

Thank you again for taking the time to write such a thoughtful post. We wish your son a smooth and speedy recovery.

Warm wishes,
Marie