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"An exceptionally high standard of care"

About: Forth Valley Royal Hospital / Renal unit

(as the patient),

A Note of Appreciation for the Renal Unit at FVRH

I have had the privilege of being under the exceptional care of the Renal Unit at FVRH for over two years now. During this time, I have experienced first-hand the dedication, expertise, and compassion of the consultants, nurses, healthcare support workers, and the wonderfully witty reception staff.

In particular, I would like to express my deepest gratitude to Dr. Thomson, whose care has been nothing short of outstanding. His patience, empathy, and professionalism have truly been a breath of fresh air, making every visit more manageable and less daunting.

As someone who works in a healthcare setting,  I understand the time constraints and demands on clinicians, especially with the pressures facing NHS services. Despite these challenges, the Renal Unit consistently provides care that exceeds expectations.

In conclusion, the Renal Team at FVRH delivers an exceptionally high standard of care, characterised by both technical expertise and heartfelt compassion. Please continue the wonderful work you do—your efforts make a real difference.

With sincere appreciation,

An appreciative patient

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Responses

Response from Sally Morgan, Senior Charge Nurse, Renal Unit, NHS Forth Valley 5 days ago
Sally Morgan
Senior Charge Nurse, Renal Unit,
NHS Forth Valley
Submitted on 23/10/2025 at 15:04
Published on Care Opinion at 15:52


Thank you so much for taking the time to fill this out and send it in.

Its so lovely getting an Excellence Report here in the Renal Unit, the whole unit works very hard in striving for excellent patient centred care.

Whether that's in the dialysis unit ( whole unit is decorated with Halloween decoration's just now- then will turn into Santa's Grotto!), or the Renal Outpatient clinics.

As you so kindly pointed out we do, as do all the other units in the NHS services at present, work under a lot of pressure and constraint's.

So thank you for your very kind thoughtful words, I will make sure this is disseminated to all the staff here in the Renal Unit.

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