Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Phlebotomy service

Posted By hoteldc55

"Phlebotomy service"

About: Cumbernauld Locality / Treatment Room

(as a service user),

I attended Central Health Centre Cumbernauld for an appointment in the treatment room. From the reception staff, clearly telling me where to go, to the nurse, Mary, I received an excellent, professional service.  Mary made me feel relaxed, there was a difficulty finding a vein, used one in my hand, but at no point did I feel stressed.  Happy me!

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sharon Bell, Treatment Room Team Leader, Treatment Room, NHS Lanarkshire 2 days ago
Sharon Bell
Treatment Room Team Leader, Treatment Room,
NHS Lanarkshire

Team Leader

Submitted on 23/10/2025 at 16:45
Published on Care Opinion at 16:45

Hello Hoteldc55,

Thank you so much for you for your lovely feedback about our phlebotomy service.

I have forwarded on to Mary your feedback and I am sure she will appreciate it very much.

I have also forwarded onto the admin team in Central to share with their team. They also will be pleased.

Well done Team - great service and patient care:)

Thanks Again Sharon Bell

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k