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"All the staff made me feel better"

About: Victoria Hospital / Accident & Emergency Victoria Hospital / Radiology

(as the patient),

I had to go to the A and E with a swollen thumb I was really scared and nervous but all the staff made me feel better and explained to me what was going to happen every step of the way. The staff were really nice and taking great care of me I really like them. The lady doing my x-ray gave me a princess sticker and told me I was brave 

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Response from Lauren Harris, Senior Charge Nurse / Clinical Nurse Educator, Accident and Emergency, NHS Fife 3 days ago
Lauren Harris
Senior Charge Nurse / Clinical Nurse Educator, Accident and Emergency,
NHS Fife

Interim Senior Charge Nurse & Clinical Nurse Educator

Submitted on 28/10/2025 at 14:12
Published on Care Opinion at 14:12


Hello leoqm43,

Many thanks for taking the time to give some lovely feedback to the emergency department. I am glad to hear that the staff made you feel relaxed and took the time to explain everything and you had good care.

Hope your thumb is feeling better now and you have recovered well.

Thank you again for getting in touch

Lauren

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