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"Each patient was treated with kindness"

About: Craigavon Area Hospital / Acute Medical Unit (AMU) Craigavon Area Hospital / General Medicine (2 south)

(as a service user),

AMU staff were fantastic, so efficient. After a few days in AMU, my son was transferred to 2 south. There are a lot of complicated patients with a variety of needs. I saw that each patient was treated with kindness, adequate supervision and assistance. At the same time my sons antibiotic treatment was never delayed. Another really organised ward with brilliant staff

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Responses

Response from Erin Cassidy, Ward Sister 2 South, Craigavon Area Hospital, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 3 weeks ago
Erin Cassidy
Ward Sister 2 South, Craigavon Area Hospital, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust
Submitted on 27/10/2025 at 13:07
Published on Care Opinion at 13:07


Hello perseuseq85,

Thank you very much for taking the time to provide this positive feedback on your sons recent admission in 2 south. I am delighted to hear you had a great experience and noted how the attentive the care was provide by staff to other patients on the ward. In 2 south we strive to provide high quality, compassionate care to all our patients.

I will pass your great feedback onto the entire team

We wish your son well on his recovery

kind regards,

Erin Cassidy

Ward manager

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