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"Poor service"

About: Antrim Area Hospital / Accidents & Emergency Antrim Area Hospital / Ward C3 Female Surgical

(as the patient),

Waited 20 hours in A&E sitting on a chair during the night waiting to be seen and needed an emergency hernia operation. After operation you were asked what you would like for food for only then to be given your meal but not receive the desserts that you ordered, they were not given to patients. This was on ward C3 of the Antrim Area Hospital Northern Ireland. 

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Responses

Response from Angelo Fusco, General Manager, Corporate Support, NHSCT 9 hours ago
Angelo Fusco
General Manager, Corporate Support,
NHSCT
Submitted on 27/10/2025 at 09:52
Published on Care Opinion at 09:57


Good Morning

Thank you for sharing your feedback with me.

I sincerely apologise for the experience you had.

To investigate further and give you a comprehensive response, I require more details.

Therefore, if you are open to providing this information, please reach out to me directly:
Angelo.Fusco@northerntrust.hscni.net

Best Wishes

Angelo Fusco

General Manager, Corporate Support Services

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