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"There’s a nice atmosphere in here"

About: New Victoria Hospital / Clinical Haematology (Clinic P)

(as the patient),

I have breast cancer with bone metastasis. I attend Clinic P monthly to see the nurses and doctors and pick up my medication. 

Today I will have a bone infusion. I used to be a needle phobic for 60 years but now all the nurses and phlebotomists are so good I don’t get into a state anymore 

It’s so nice that they bring you coffee and biscuits. There’s a nice atmosphere in here. Everyone’s so friendly and that really helps and nerves you may have. 

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 3 days ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 29/10/2025 at 11:21
Published on Care Opinion at 11:21


picture of Kevin Torbet

Dear Triwr38

Thank you so much for sharing your story and kind words about your experience at Clinic P. We are delighted to hear that you feel well supported and comfortable during your visits.

Our teams work hard to create a welcoming and reassuring environment for everyone receiving treatment, and it’s wonderful to know that the care, kindness, and professionalism of our nurses and phlebotomists have made such a positive difference for you.

Your feedback means a great deal to us and will be shared with the Clinic P team — they will be very pleased to know their efforts are appreciated.

We wish you all the best with your ongoing treatment and care.

Kind regards

Kevin

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