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I felt very assured that my friend was being look after

Posted By marsss64

"I felt very assured that my friend was being look after"

About: General practices in Tayside

(as a friend),

I walked into Whitfield Health Centre, Dundee.  

My best friend has stage 4 cancer and had been unwell, as I was very concerned I spoke with the receptionist Paul, he was very helpful and understanding with my concern, he kindly took all my friends details and arranged for her GP to call her to discuss her symptoms.  I felt very assured that my friend was being look after and getting the best care.

 Thank you Paul you are a credit to the practice. 

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Responses

Response from Susan Anderson, Care Opinion Administrator, Patient Experience Team, NHS Tayside 4 weeks ago
Susan Anderson
Care Opinion Administrator, Patient Experience Team,
NHS Tayside

Submitted on 05/11/2025 at 11:46
Published on Care Opinion at 11:46

Good morning marsss64

Thank you for taking the time to share your feedback about your General Practice (GP). Feedback is very valuable to all areas of the NHS, and I am sure their staff will be delighted to hear that your experience there has been positive. Unfortunately, GP practices are not part of Care Opinion at this time, as each GP Practice is an independent business. So that they can see your feedback, we would recommend that you feedback your experience directly to the practice to allow this to be passed on to the staff. The Practice Manager can give you details of how to provide this feedback to them, as per their Complaints and Feedback Policy.

Kind regards

Susan Anderson Care Opinion Administrator

NHS Tayside

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