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A very pleasant visit to the hospital

Posted By Willieipa

"A very pleasant visit to the hospital"

About: Queen Margaret Hospital / Outpatients Queen Margaret Hospital / Radiology

(as the patient),

Visited to drop off sample and have bloods taken, ILona in clinic 1 was very helpful and understanding, made me very welcome and took time to listen, very professional young lady. After advice and knowing I needed a chest X-ray carried out I took off to the X-ray department where Lee the receptionist and Danielle and Emma (nursing staff) were amazing and once again very professional.  All of this led to a very pleasant visit to the hospital, and the aforementioned staff are a credit to the National Health. Thank you all

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Responses

Response from Louise Jones, Senior Charge Nurse, Outpatients, NHS Fife 3 days ago
Louise Jones
Senior Charge Nurse, Outpatients,
NHS Fife

Submitted on 23/10/2025 at 12:41
Published on Care Opinion at 12:41

picture of Louise Jones

Good Afternoon Williepia,

Thank you for your lovely comments regarding your visit to get your bloods taken. I am pleased that you have has such a positive experience. I will pass on your kind words to Ilona who will be happy to know she has had such a positive impact your journey.

Take care

Louise

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Zoe Maclaughlan, Lead Radiographer, Radiology, NHS Fife 3 days ago
Zoe Maclaughlan
Lead Radiographer, Radiology,
NHS Fife

Lead Radiographer Phase 3 x-ray Victoria Hospital

Submitted on 23/10/2025 at 12:44
Published on Care Opinion at 12:44

picture of Zoe Maclaughlan

Dear Willieipa,

Thank you so much for taking the time to feedback on your experience at QMH. It is lovely to hear your experience was a positive one. I will pass on your lovely feedback to Danielle and Emma and the rest of the radiology team.

Best wishes going forward,

Zoë Maclaughlan

Lead Radiographer

Phase 3 x-ray

Victoria Hospital

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