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"It was quite easy and stress free"

About: Lagan Valley Hospital / Urgent Care Centre

(as a service user),

Recently I visited Lagan Valley urgent care A&E I phoned earlier and got an appointment at 14:30. I arrived about ten minutes early and after registering at reception I got called with the triage nurse after a few minutes. When she finished examining my foot which I had severe pain in I was sent for an X-ray immediately. After about another ten minutes I was called back in and given a consultation about the results. The whole experience was over in less than an hour and it was quite easy and stress free.   

Thank you very much for all the help I received and the professional treatment by all the staff

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Responses

Response from Leanne Wilson, Interim Lead Nurse, Unscheduled Care, South Eastern HSC Trust 2 days ago
Leanne Wilson
Interim Lead Nurse, Unscheduled Care,
South Eastern HSC Trust
Submitted on 23/10/2025 at 14:42
Published on Care Opinion at 14:42


Hi coinfm.35,

Thank you for sharing your experience through Care Opinion and I am delighted to hear that your visit to Lagan Valley Urgent Care was quick, easy and stress free.

The team work very hard to provide a brilliant service and I will be sure to pass this on to them as I know they will greatly appreciate your kind words.

Best Wishes,

Leanne

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