"Waiting list too long"

About: Royal Devon & Exeter Hospital (Wonford) / Accident and emergency Royal Devon & Exeter Hospital (Wonford) Accident and emergency Exeter EX2 5DW

Posted by Padre (as a parent/guardian), last week

Very tired, waiting over 4 hours, the waiting list is too long!!!!!

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Responses

Tamara Martin Garcia

Sister, Emergency Department (Eastern Services),

Royal Devon University Healthcare NHS Foundation Trust

Sister Emergency Department

Submitted on 25/10/2025 at 17:31

Published on Care Opinion at 17:31

We’re very sorry to hear about your long wait and the frustration this caused. We understand how difficult it can be to wait, especially when you’re feeling unwell. Please know that we see patients based on the priority and urgency of their illness rather than the order of arrival. At times, we experience very high attendances and severe service pressures, and there may also be occasions when we are short-staffed. Sometimes we also receive major emergencies that require our staff to act quickly and focus on them as a priority. We do our best to see everyone as quickly as possible, and we sincerely apologise for the delay. Thank you for your patience and understanding.
If you need anything further or have additional concerns, please don’t hesitate to contact us again.
Tamara Martin Garcia
Emergency Department Sister

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