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"Kind, caring and quick"

About: Cannock Chase Hospital / General surgery New Cross Hospital / Breast surgery

(as the patient),

After 30 odd years of not needing any serious medical attention, in the past few months I have experienced 2 occasions and the care and service I have received has been absolutely marvellous, no complaints, could not have been better. 

My quickest turn round was having a discharge from my nipple, to having the operation to remove the gland, biopsy and result, all happening within a few months. The care I received from beginning to end was kind, caring and quick.

My other issue has been carpal tunnel, which has been going on for a couple of years but has not stopped anything I've wanted to do. The 1st operation took place earlier this week and again, my treatment has been superb. Kind, caring, attentive staff. And in both cases recovery has been very speedy. Definitely no complaints.

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Responses

Response from Christine Rock, Patient Relations Officer, The Royal Wolverhampton NHS Trust last week
Christine Rock
Patient Relations Officer,
The Royal Wolverhampton NHS Trust
Submitted on 24/10/2025 at 14:00
Published on Care Opinion at 14:00


Thank you very much for taking the time to post comments regarding your recent patient experience.

I will share your comments with our staff and wish you well.

Kindest regards

Alison Dowling

Associate Director of Patient Relations

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