"Patient confidently"

About: Bradford Royal Infirmary Bradford Royal Infirmary Bradford BD9 6RJ

Posted by charliebm75 (as a relative), last month

After been released from hospital, a staff member at the hospital contacted my family who I don’t speak to anymore and told them I was in hospital and the reasons why I was in hospital. I feel this is a breach of patient confidentiality & GDPR!!

Do you have a similar story to tell?

Responses

Catherine Healy

Patient Experience Coordinator,

Bradford Teaching Hospitals NHS Foundation Trust

Submitted on 27/10/2025 at 08:32

Published on Care Opinion at 08:32

Hi, My name is Catherine and part of my role is responding to posts on Care Opinion.
Thank you for taking the time to post your feedback, I am very sorry to hear of your experience and that you feel there has been a breach of confidentiality.
Please contact our Patient Experience Service (PALs) with your details if you would like us to investigate on 01274 364810 or by emailing patient.experience@bthft.nhs.uk.
As a Trust we strive to provide a high level of care and patient well being and value all feedback, positive or negative, as a way to drive improvements to our services.
Once again, I am very sorry about your experience.
Kind regards
Catherine Healy
Patient Involvement and Experience Coordinator
Bradford Teaching Hospital's NHS Foundation Trust

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