"Very informative professional and made me feel at ease"

About: University Hospital Hairmyres / Gynaecology Rapid Access Unit University Hospital Hairmyres Gynaecology Rapid Access Unit G75 8RG

Posted by Lauzq48 (as a service user), last month

I was nervous to attend my appointment for bleeding post menopausal as I know it can be serious. The staff nursing staff and senior nursing staff carrying out my procedure and questioning where very informative professional and made me feel at ease.
I can’t thank the staff enough at UHH for the care they showed me during a difficult worrying time they even informed my daughter fully who is also a nurse. Which also was very appreciated.
Amazing unit and thanks again! All news was great and I’m feeling very blessed and happy.

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Lise Axford

Chief of Nursing, University Hospital Hairmyres,

NHS Lanarkshire

Submitted on 29/10/2025 at 09:10

Published on Care Opinion at 09:10

Dear Lauzq48
Thank you for sharing your feedback regarding your attendance at the gynaecology rapid access clinic. I am pleased to read that staff made you feel at ease and that staff took time to also speak to your daughter.
It is also reassuring to read that your news was good.
Thank you again for your comments, they will be widely shared.
Best wishes
Lise

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Very informative professional and made me feel at ease

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