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A credit to their profession

Posted By Kipper.

"A credit to their profession"

About: Western General Hospital / Oncology Western General Hospital / Radiotherapy

(as the patient),

I was diagnosed with Hodgsons Lymphoma by pure accident. I was taken to St John's hospital in Livingston with a heart problem and my breathing was very bad and as such I  was given a ct scan thinking I had a blood clot somewhere. To my surprise they found enlarged lymph nodes, and after all the tests it turned out I had lymphoma cancer.

To say I was shocked is an understatement. I needed 15 fractions of radiotherapy at the General Western hospital in Edinburgh where I travelled from my home 5 days a week.

From the moment I got there the car parking staff were excellent and very considerate, helping me in any way they could. The nursing staff were also  brilliant and again very helpful and took their time to explain everything to me as to what to expect during my treatment and after I got home. I can't thank all the staff at the cancer centre in Western general hospital enough, they were brilliant and a credit to their profession. 

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Responses

Response from Elaine Reilly, Head of Therapeutic Radiotherapy, Radiotherapy, WGH, NHS Lothian 2 weeks ago
Elaine Reilly
Head of Therapeutic Radiotherapy, Radiotherapy, WGH,
NHS Lothian

Submitted on 23/10/2025 at 09:44
Published on Care Opinion at 09:44

Dear Kipper,

Thank you for your lovely feedback. I’m glad that you felt so supported by the radiotherapy team both during and after your radiotherapy treatment. I totally agree with you that they are a credit to the profession and a fabulous team.

I have passed on your thanks and appreciation to the team.

With all our best wishes

Elaine

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Response from Morag Moore, Clinical Nurse Manager, Clinical Oncology, NHS Lothian 2 weeks ago
Morag Moore
Clinical Nurse Manager, Clinical Oncology,
NHS Lothian

Submitted on 23/10/2025 at 10:59
Published on Care Opinion at 10:59

Dear 'Kipper',

Thank you for taking the time to post your very helpful and heartfelt feedback.

It is always so lovely to hear from our patients and that you have had a positive experience in which can be a very scary and difficult time.

I will make sure that Carol and her team in carparking are aware of your thanks.

Wishing you all the very best.

Morag ( CNM )

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Response from Matthew Townsley, Service Manager, Cancer Services Western General Hospital, NHS Lothian 2 weeks ago
Matthew Townsley
Service Manager, Cancer Services Western General Hospital,
NHS Lothian

Submitted on 23/10/2025 at 11:18
Published on Care Opinion at 11:33

Thank you for sharing your experience. I’m very sorry to hear about the unexpected nature of your diagnosis, and I truly appreciate you taking the time to acknowledge the care you received.

It’s heartening to hear that our radiotherapy and support teams at the Western General Hospital made a positive difference during such a challenging time. Your kind words about the car parking staff and nursing team will be shared with them—they’ll be proud to know their compassion and professionalism had such an impact.

Wishing you continued strength and recovery.

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