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"Efficient appointment but no results"

About: Danetre Hospital (Out-Patients) / Cardiology

(as the patient),

The first thing that concerned me was why was the appointment in Daventry. I live in Northampton. I was concerned about driving there and trying to find the right place. Anyway my son drove me and came in with me. 

It is a great little medical centre and the people were lovely, the appointment was carried out almost as soon as I arrived(a little early) was quick and efficient. 

I asked how do I get the result and they said from your GP. They will get the results in 2-3 weeks. That was around 6-8 weeks ago and they still haven't received them. It is a worry because it is the heart. There just doesn't seem to be any sense of urgency . I had already waited months for the appointment

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Responses

Response from Sara Francis, Deputy Head of Patient Experience & Engagement, Northampton General Hospital NHS Trust last month
Sara Francis
Deputy Head of Patient Experience & Engagement,
Northampton General Hospital NHS Trust
Submitted on 28/10/2025 at 16:21
Published on Care Opinion at 16:21


picture of Sara Francis

Good afternoon,

Thank you for taking the time to leave feedback on your experience.

I am very sorry that you are still waiting for your results during such a worrying time.

If you would like to contact our Patient Advice & Liaison Service (PALs) on

01604 545784 or email our Patient Experience Team at ngh-tr.PatientExperience@nhs.net

We will do our very best to help you and ensure someone contacts you about your results.

With best wishes

Sara Francis

Patient Experience Team

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