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Confused and disorganised

Posted By Soula

"Confused and disorganised"

About: New Stobhill Hospital / Xray and Scans

(as a service user),

I arrived for my ultrasound 20 minutes before my scheduled time. Two other people came after me, and they were the first to get in, even though they were scheduled for a later time. The receptionist and another person in the office seemed confused, disorganized, and unable to call patients in order. Of course, I was the last to arrive.

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Responses

Response from Karen Thomson, Consultant Sonographer, Ultrasound, Imaging, NHS Greater Glasgow and Clyde last week
Karen Thomson
Consultant Sonographer, Ultrasound, Imaging,
NHS Greater Glasgow and Clyde

Submitted on 23/10/2025 at 16:57
Published on Care Opinion at 16:57

Dear Soula,

If you wish to email me at karen.thomson20@nhs.scot I can look into this further for you.

Best wishes

Karen

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