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"Mental health support and feeling supported"

About: Adult Psychological Therapies Service / Primary Mental Health Care

(as a service user),

I have had an awful time recently with my mental health which resulted in me being seen by the home crisis team and being an inpatient in bluestone. Upon my discharge I was allocated a mental health key worker and she has made such a difference in my life. The understanding and empathy that she has shown me has helped with my mental health struggles. Emma Louise has been a pillar for me going above and beyond her job and has brought a ray of light into my life I look forward to our appointments and feel that I have someone who I can reach out to for support when I need it.

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Responses

Response from Joanne McKinney, Support and Recovery Co-ordinator, Mental Health and Disability Directorate, Southern Health and Social Care Trust 4 hours ago
Joanne McKinney
Support and Recovery Co-ordinator, Mental Health and Disability Directorate,
Southern Health and Social Care Trust
Submitted on 23/10/2025 at 13:23
Published on Care Opinion at 13:58


Thank you for the lovely feedback and we are delighted to hear of your positive experience and we will share this with the member of staff.

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