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The treatment I received was excellent

Posted By dracozg77

"The treatment I received was excellent"

About: Trauma & orthopaedics / Orthopaedic National Treatment Centre

(as the patient),

I was referred to NHS Fife National Treatment Centre for hip replacement surgery by my own board NHS Lothian. This was after being on the waiting list for around 18 months.  The treatment I received was excellent from the consultants, registrar, nurses and anaesthetists including at pre-assessments.  I was able to return home on the same day as my surgery.

The nurse team were very reassuring and friendly throughout and I was seen by a physiotherapist and occupational therapist for advance on exercises and everyday movements. An advanced nurse practitioner discussed my medicines which I was given home with me .

Instructions were clear and care was very efficient.  The facilities and wards were very spacious, relaxing and comfortable by some NHS standards. I would highly commend NHS Fife NTC team for the care they provide. 

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Responses

Response from Briony Klos, Senior Charge Nurse, National Treatment Centre, VHK, NHS Fife yesterday
Briony Klos
Senior Charge Nurse, National Treatment Centre, VHK,
NHS Fife

Submitted on 22/10/2025 at 09:42
Published on Care Opinion at 09:42

picture of Briony Klos

Hello,

Thank you for taking the time to provide this lovely feedback. We appreciate all feedback we receive, as this allows our team to develop and grow the service.

I am so pleased to read that your experience was a positive one. We hope all care provided is person centred and delivered to a high quality. Therefore, it is rewarding to know that you felt the care delivered was excellent, this will mean a lot to our team.

It is great to know that you were able to have your operation and return home safely on the same day of surgery. I appreciate your recognition of the whole multi-disciplinary team and the support they provided to you, during your stay with us. We hope all patients receive care which supports their individual needs, to help everyone to reach their full potential. Therefore, it is good to know that you felt staff were reassuring, friendly and maintained good communication with you, during your care and treatment.

I will pass on your kind words to the NTC team and I am sure they will be delighted this this feedback, thank you.

I wish you all the best with your future recovery, take care.

Briony Klos

Senior Charge Nurse

National Treatment Centre Ward

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