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"Excellent care after head injury"

About: Glasgow Royal Infirmary / Accident & Emergency

(as the patient),

I went to the royal infirmary in Glasgow, A&E with a head injury (after an accident when I walked into a low level sign) I felt terrible with a deep cut to my head. 

The nurses Emma, Mel and csw Catherine were extremely helpful, professional, courteous and really looked after me so well. They were very kind and caring and went above and beyond to assist. The airing time to be seen was not long.

I am extremely grateful for their kindness and care

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Responses

Response from Kristoffer Robertson, Clinical Services Manger, Emergency Department and Acute Assessment - North Sector, NHS Greater Glasgow and Clyde yesterday
Kristoffer Robertson
Clinical Services Manger, Emergency Department and Acute Assessment - North Sector,
NHS Greater Glasgow and Clyde
Submitted on 17/10/2025 at 16:46
Published on Care Opinion at 16:46


Thank you so much for taking the time to share your kind feedback. We’re very glad to hear that you received such compassionate and professional care from our team at the Royal Infirmary’s A&E department. Emma, Mel, and Catherine will be delighted to know that their efforts made such a positive difference during what must have been a difficult experience for you.

We’re grateful for your thoughtful words and will be sure to share them with the team. Wishing you a continued and speedy recovery.

Kristoffer Robertson

Clinical Service Manager

Emergency Care and Acute Receiving

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