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"Made it so easy to talk"

About: Staffordshire Treatment and Recovery Service - STARS / Intensive Family Support Service (IFSS)

(as a service user),

Hard at first, but Sarah made it so easy to talk and understand where we had been going wrong. Higly recommend her so easy to talk to, non judgemental and feels like a friend 

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Responses

Response from Lucy Alcock, IFSS Specialist Hub Manager, Staffordshire Stars, Inclusion 4 days ago
Lucy Alcock
IFSS Specialist Hub Manager, Staffordshire Stars,
Inclusion
Submitted on 17/10/2025 at 17:12
Published on Care Opinion at 20:12


picture of Lucy Alcock

Thank you for sharing your feedback. We’re really pleased to hear that you felt comfortable opening up to Sarah and that you were supported in a non-judgmental way. It’s great to know that the support helped you reflect and understand things more clearly. We appreciate you taking the time to share this, and we’re glad the service has had a positive impact for you.

I will pass your comments on to Sarah who I know will be delighted to know she has made a difference. We wish you all the very best for the future.

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