Text size

Theme

Language

"Fantastic staff"

About: Aberdeen Royal Infirmary / Dept of Scheduled Admissions Aberdeen Royal Infirmary / General Surgery Aberdeen Royal Infirmary / Theatres

(as the patient),

I recently had to go into ARI for a minor medical procedure. I was expected to only be a day case, firstly going to the Department for Scheduled Admissions then to Theatre, Recovery then home. However it ended up with me being admitted overnight onto Ward 302.

I just wanted to say that every single person I interacted with from the Receptionist, Nurses, Doctors, Anaesthetist, Porter, Auxiliaries, everyone. Everyone was so kind and pleasant. I was extremely anxious going into the hospital and the fact that everyone was so helpful, kind and caring made my stay much less anxious.

I just wanted to give these hard working people a shout out that they are appreciated for the job they do but also being helpful, kind and caring. So thank you to you all who made my stay so much less anxious than it might have been.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Stephanie Murdoch, Senior Charge Nurse, Pre-Operative Assessment Clinic and Department of Scheduled Admissions, NHS Grampian yesterday
Stephanie Murdoch
Senior Charge Nurse, Pre-Operative Assessment Clinic and Department of Scheduled Admissions,
NHS Grampian
Submitted on 22/10/2025 at 10:40
Published on Care Opinion at 10:40


picture of Stephanie Murdoch

Dear paprikabc76

Thank you for taking the time to provide our department with such positive feedback. I am very pleased to hear that you had such a positive experience within the Department of Scheduled Admissions, as well as the rest of your surgical journey. We within the Department of Scheduled Admissions strive to ensure a patient centered approach to care, ensuring patients feel at ease during their stay with us, and it is lovely to hear that this has been the case.

I will be sure to pass on your kind words to the team.

Wishing you all the best in your recovery.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k