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Excellent eye care

Posted By elephanttp89

"Excellent eye care"

About: Mater Hospital / Macular Unit

(as the patient),

On initial visit I was very worried, but my mind was quickly put at ease due to the care and attention of staff, clearly communicating the procedures, I was to undergo. Mr Gupta and his staff, have been very attentive and reassuring, going out of their way to give me additional treatment, that wasn’t expected on a check up visit, rather than having me travel back at a later date.

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Responses

Response from Laura Reut, Ophthalmology Assistant Service Manager for Macular and Glaucoma Services, Ophthalmology Mater Hospital, Belfast Health & Social Care Trust 6 days ago
Laura Reut
Ophthalmology Assistant Service Manager for Macular and Glaucoma Services, Ophthalmology Mater Hospital,
Belfast Health & Social Care Trust

Submitted on 17/10/2025 at 11:58
Published on Care Opinion at 11:58

picture of Laura Reut

Dear Elephanttp89,

Thank you so much for taking the time to share your experience. We are delighted to hear that you felt reassured and well looked after during your visit. Mr Gupta and the team are committed to providing attentive care and clear communication, so your feedback means a great deal to everyone involved.

We are especially glad that the additional treatment could be arranged on the day and saved you a return journey. Comments like yours help us continue to improve and encourage our staff in the work they do.

Wishing you all the best with your ongoing care, and thank you again for your kind words.

With warm regards,

Laura.

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Response from Fionnuala McAuley, Sister, Macular Clinic, Belfast Health and Social Care Trust 6 days ago
Fionnuala McAuley
Sister, Macular Clinic,
Belfast Health and Social Care Trust

Submitted on 17/10/2025 at 12:02
Published on Care Opinion at 12:02

picture of Fionnuala McAuley

Dear elephanttp89,

Thank you for taking the time to share your experience of your care in the Macular Clinic, I am so pleased to hear you found the staff attentive and reassuring. I will be delighted to pass this back to Mr Gupta and the team who will be delighted to hear that you felt supported and put at ease.

Kind Regards

Fionnuala McAuley

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