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"I felt lighter walking out"

About: Braid Valley Hospital and Ballymena Health and Care Centre / Community Midwives

(as a service user),

I attended for my 36 week antenatal appointment in Ballymena Health and care centre under the care of Dr Lavery. Following my appointment, having discussed some of my symptoms, I was told that they would be doing some further testing for cholestasis. 

My heart sank! I am a worrier to begin with, but having had a rocky start to my pregnancy, I couldn't believe we were facing more complications. The fear was unbelievable! 

I was straight away sent in to see Shelley, a midwife whom I had met before at the clinic who would be doing my bloods. 

I have never been so glad to see a familiar face sitting at the desk. She took time to answer my questions, reassure me and make me feel a bit more human after the fear had sunk in. I can't thank her enough for taking time out of her morning to talk to me about my concerns. I felt lighter walking out of that room. 

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Responses

Response from Louisa Lapworth, Lead Midwife, Maternity Services, Women, Children and Families, NHSCT 3 weeks ago
Louisa Lapworth
Lead Midwife, Maternity Services, Women, Children and Families,
NHSCT
Submitted on 06/11/2025 at 18:19
Published on Care Opinion at 18:19


Dear Pharmacist97,

Thankyou for taking the time to complete a response about your experience at Ballymena antenatal clinic.

I am sorry to hear that some complications have arisen during your pregnancy and I understand how worrying this can be. I am really pleased however, that you were able to discuss your concerns and gain reassurance from Shelley. She will be delighted to hear that she has helped. I will ensure that Shelley and the team receive this feedback.

Wishing all the best to you and your baby

Kind Regards,

Louisa Lapworth

Interim Lead Midwife Antrim maternity

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