"Short and sweet upper gastric appointment"

I was running late for my appointment I'd rung ahead to explain as there were many road closures and traffic was gridlock. They were hugely understanding on the phone and very polite which made me feel at ease and respected. I was 7 minutes late to my appointment in the end which meant I had to run across the car park so when I got there I was a little bit out of breath.

Everyone that I spoke to were so lovely polite even had a giggle which made me feel comfortable. It was one of the nicest experiences I've had from a hospital. I was respected, spoken to and treated lovely. I was in and out in no time.