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Out of Hours care

Posted By soilqe94

"Out of Hours care"

About: Forth Valley Royal Hospital / GP Out of Hours

(as the patient),

We got seen and treated really quickly at out of hours at forth valley royal cared for by a lovely nurse Robyn. She was professional, listened to everything and answered all of our questions putting us at ease. Just wanted to say thank you you for being so kind and brilliant at your job!

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Responses

Response from Andrew McCall, Service manager, Out of Hours, NHS Forth Valley last week
Andrew McCall
Service manager, Out of Hours,
NHS Forth Valley

Submitted on 16/10/2025 at 17:09
Published on Care Opinion at 17:09

Good afternoon soilqe94,

Thank you for taking the time to share your experience of your recent visit to Out Of Hours.

I was sorry to hear you had cause to use Out Of Hours however am encouraged to hear that Robyn was professional, listened to you, answered all your questions and put your mind at ease.

I will share your feedback with Robyn as I know she will appreciate and value your feedback

I trust you are feeling better and recovering well

Regards

Andrew McCall

Out Of Hours Service Lead

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