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"The Best Appointment in Years"

About: Withington Community Hospital

(as the patient),

I had a rheumatology appointment today at Withington Community Hospital and it was genuinely a wonderful experience. Every member of staff my partner and I interacted with was friendly, helpful and so kind. I left feeling as though a huge weight had been lifted. As a young (ish) person with chronic illness I have struggled for over a decade to be taken seriously and listened to, so to finally be so validated and cared for today has meant the world to me. Thank you from the bottom of my heart, truly.

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Responses

Response from Patient experience programme manager & service manager, Patient Experience Team, Manchester University NHS Foundation Trust 2 days ago
Manchester University NHS Foundation Trust
Submitted on 21/10/2025 at 12:28
Published on Care Opinion at 12:28


Thank you for taking the time to share your positive feedback regarding your experience when attending the Rheumatology service at Withington Community Hospital.

It is always good to read such positive words in response to the conscientious work of all our staff and great to hear that you found every member of staff that you interacted with to be friendly, helpful and kind. We have forwarded your message to the Clinical Head of Division and Head of Nursing, for sharing with all the staff involved, who will really appreciate your comments.

Yours sincerely

Patient Experience Team

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