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"Fantastic care at Downe Out of Hours"

About: Downe Community Services / Urgent Primary Care Out-Of-Hours Service

(as a relative),

We arrived on holiday from Scotland, unfortunately, my 7 year old niece had a nasty cough and was quite short of breath.  We contacted out of hours and were given an appointment that evening. The Doctor who saw my niece was fabulous, he was thorough and ensured that she was stable.

Thank you, Dr Devlin for your excellent care and efficient service. 

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Responses

Response from Sharon Thompson, Unscheduled Care Manager, South Eastern Health and Social Care Trust 6 hours ago
Sharon Thompson
Unscheduled Care Manager,
South Eastern Health and Social Care Trust
Submitted on 16/10/2025 at 13:25
Published on Care Opinion at 13:25


Dear CM143,

Thank you for taking the time to leave such positive feedback regarding your niece's experience when contacting the SEHSCT Urgent Primary Care GP Out of Hours Service. I hope that your niece is recovering well from her illness? I will ensure that your kind comments are passed onto Dr Devlin also.

Kind regards

Sharon

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