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"All staff were very attentive, patient and kind"

About: University Hospital Wishaw / Trauma and Orthopaedics (14- 16)

(as a service user),

I have just been an inpatient in ward 16. All staff were very attentive, patient and kind.

They took the time to explain my injury and what had been carried out during surgery. Nothing was too much for them. I would like to thank the medical staff, ANPs, Nurses, student nurses, OTs, physios and HCSW. Special thanks to HCSW Donna who kept everyone’s spirits high with her smile and lovely personality, nurse Laura for all the brilliant information and nurse Jackie for all her time and support.

The team have been amazing.

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Responses

Response from Corinne Barrett, Senior Nurse, Trauma and Orthopaedics, NHS Lanarkshire 3 weeks ago
Corinne Barrett
Senior Nurse, Trauma and Orthopaedics,
NHS Lanarkshire
Submitted on 28/10/2025 at 14:19
Published on Care Opinion at 14:19


Dear Fizzy1960,

Thank you for taking the time to share your feedback following your stay in Ward 16.

The whole team will be delighted to hear that you found the staff attentive and kind. We’ll also make sure that Donna, Laura, and Jackie receive your lovely comments about your experience.

I hope your recovery continues to go well.

Take care,


Kind regards,


Corinne

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