Text size

Theme

Language

"Excellent care received"

About: Enhanced Care / Acute Care at Home

(as a parent/guardian),

My elderly father received care from this service recently and I wanted to share our experience. The team were excellent in every aspect of his care, from initial contact, timely response, professionalism, communication and overall support. This really is the NHS at its very best.

Despite my Father's level of frailty since being at end of life stage, I observed the nurse and doctor taking the time to  communicate with him and try to help him understand everything that was happening. The kindness and consideration shown for my Father and to us as a family was so comforting at a very difficult time. 

This service is truly invaluable and a credit to all the staff at the Southern Trust who work so hard to deliver such a high standard of care to the most vulnerable. Thank you to you all!

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Yvonne Hanna, Manager, Adult Community Services Directorate, Southern Health and Social Care Trust last week
Yvonne Hanna
Manager, Adult Community Services Directorate,
Southern Health and Social Care Trust
Submitted on 20/10/2025 at 10:04
Published on Care Opinion at 10:04


picture of Yvonne Hanna

Hi M C-Q,

Thanks for taking the time to leave such positive feedback about our Acute Care at Home Hospital at Home Service. It is very reassuring to read and I will be sure to share it with the entire team.

Many thanks,

Yvonne

Yvonne Hanna

Team Manager AC@H and Older Peoples Ambulatory Services.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k