"Amazing and friendly"

About: Paediatrics / Oak Ward Paediatrics Oak Ward Taunton TA1 5DA

Posted by Jas2202 (as a parent/guardian), 4 days ago

Feedback about my My daughters tonsillectomy
Amazing and friendly.
Kept my ADHD child calm, collected, the play staff was so calming, kept my girl smiling. The minions on the way down for the operation is such a good idea.
The staff after care was spot on. Everyone is very helpful 🙂
Very very happy with the care they have gave us 😊

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Angela Giles

Paediatric Nursing Rota Lead, Children's unit,

Somerset Foundation Trust

Submitted on 15/10/2025 at 11:51

Published on Care Opinion at 11:51

Dear Jas2202,
Thank you so much for taking the time to share your kind feedback via care opinion following your daughter’s tonsillectomy.
We are so pleased to hear that your experience was such a positive one.
It’s wonderful to know that our team helped your daughter feel calm and supported. We are so lucky to have such an amazing team here on paediatrics. The play staff are amazing, we all love helping the children to spot the Minions in the corridor.
Your comments about the aftercare and the helpfulness of the staff mean a great deal to us. We will be sure to share your feedback with the wider team.
Wishing your daughter a speedy recovery.
Kind regards,
Angela Giles
Paediatric Nursing Rota Lead

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