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"They all supported me amazingly well"

About: Ninewells Hospital / Acute Medical Unit (AMU) Ninewells Hospital / Infectious Diseases (Ward 42)

(as the patient),

I was sent to AMU recently for investigation when I felt unwell. The staff were very helpful & professional despite me being an out of character grumpy mare ! ( which I do apologise for & can only blame the illness and lack of sleep).

The next day I was admitted to AMU ward where in was assessed and treated with great kindness by Callum & his team. I was later admitted to ward 42 & have to thank all staff (special mention to Louise my night guardian who I think I was driving bats, but she never said - out loud 😊).

The doctors, consultants, all nursing staff & support staff ( including house management) were kind, friendly & helpful. I was initially quite scared TBH, but they all supported me amazingly well.

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Responses

Response from NHS Tayside 4 days ago
Submitted on 18/10/2025 at 10:56
Published on Care Opinion at 10:56


Thankyou so much for your kind feedback around your journey through our services at Ninewells.

It's always lovely for our staff to hear positive comments when they are often working so hard against many competing demands every day.

I will ensure that the teams and individuals mentioned receive a copy of your post.

Thanks again.

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Response from Linda Nicol, Senior Nurse, Acute Medical Unit / Short Stay Medicine, Ninewells Hospital, NHS Tayside 4 days ago
Linda Nicol
Senior Nurse, Acute Medical Unit / Short Stay Medicine,
Ninewells Hospital, NHS Tayside
Submitted on 18/10/2025 at 18:43
Published on Care Opinion at 18:43


Dear October4,

Thank you for your kind feedback - it sounds like you had quite a time whilst in hospital. Hopefully you are on the mend now and resting at home.

I will ensure the feedback will be passed on to the teams.... I know that hearing how you have made a difference to a patient really does give you a boost.

Thanks you again,

Kind Regards,

Linda Nicol

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