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"Amazing nurses"

About: Sidwell Street Clinic / Exeter Sexual Health

(as the patient),

The whole time I felt really comfortable and supported, I was given lots of information before the procedure with the nurse checking that I was happy with what was going to happen. During the procedure  (IUD copper col fitting)I felt some discomfort but the assistant nurse let me hold her hand which was really lovely. After the procedure I felt a little dizzy and had some heavy cramping the nurses were absolutely amazing, they made sure I got to a bed a had rest, regularly checking up on and reassuring that this was normal and nothing to worry about really helped me to feel calm and supported. Even made a cup of tea and gave me some ibuprofen.

I can’t thank them enough for the support they gave whilst I was feeling some discomfort. I now feel a lot better at home and resting.

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Responses

Response from Abiya Jagan, Receptionist, Sidwell street walk in centre / Devon sexual health, Royal Devon University Healthcare NHS Foundation Trust yesterday
Abiya Jagan
Receptionist, Sidwell street walk in centre / Devon sexual health,
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 14/10/2025 at 17:54
Published on Care Opinion at 17:54


Hi triangulumjy67

Thank you for taking the time in sharing your experience with us.

We are pleased to hear you felt well informed and supported throughout the procedure and happy to know our nursing team provided compassionate care. Delivering both clinical excellence and genuine patient support is at the heart of our service We understand that procedures like IUD fittings can be uncomfortable, and experiencing dizziness or cramping afterwards can be concerning. I'm pleased our team reassured you effectively and ensured you felt safe and supported until you were ready to go home.

Will surely share your feedback with team

Please don't hesitate to contact us on 0300 303 3989 if there is anything else we can help with in the future.

Best wishes

Abiya Jagan

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