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"My visit today at Day Surgery"

About: University Hospital Monklands / Day Surgery

(as the patient),

Good evening,

I attended Monkland's Day Surgery unit for Septoplasty and Endoscopic Debulking. The care and attention was exemplary, particularly from Christine and Rebecca. They both were extremely kind and attentive once I returned to the theatre.

As I was discharged Christine was informative, thorough and gave great advice with regards to home care.

There was a third nurse but unfortunately I didn't take note of her name. She had dark hair and had an accent. She also was very kind and caring towards me.

All 3 are a credit to our health service and should be recognised for their hard work and dedication.

Thank you again.

All the best

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Responses

Response from Claire Inch, Senior Charge Nurse, Day Surgery/ Endoscopy Unit, NHSL 4 days ago
Claire Inch
Senior Charge Nurse, Day Surgery/ Endoscopy Unit,
NHSL
Submitted on 15/10/2025 at 16:30
Published on Care Opinion at 16:30


Dear velahq39

Thank you so much for taking the time to share your experience following your procedure at Monklands Day Surgery Unit. We're pleased to hear that Christina, Rebecca, and staff provided such kind, attentive, and professional care throughout your visit.

Your kind words will be passed on to the team.

Wishing you all the best in your recovery.

Kind regards

Claire

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