"Incredibly reassuring and supportive"

I recently had an appointment with Stephanie at Pilgrim Hospital, and I couldn’t have asked for a better experience. She was incredibly reassuring and supportive, taking the time to explain everything clearly and make sure I understood each step of the process. Her calm and caring manner immediately put me at ease, and I left feeling fully informed and confident about my care. I’m very grateful for her professionalism and kindness — a truly excellent NHS example. Thank you.