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Treated with the utmost, kindness and respect

Posted By correspondenceec55

"Treated with the utmost, kindness and respect"

About: Forth Valley Royal Hospital / Endoscopy and day care

(as the patient),

Outpatient Colonoscopy

Treated with the utmost, kindness and respect.

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Responses

Response from Michelle Gilbertson, Senior Charge Nurse, Endoscopy Department, NHS Forth Valley last week
Michelle Gilbertson
Senior Charge Nurse, Endoscopy Department,
NHS Forth Valley

Submitted on 14/10/2025 at 15:32
Published on Care Opinion at 15:32

Hi Correspondenceec55

Thank you for taking the time give feedback on your experience.

I am so happy to hear that you were "treated with the utmost kindness and respect".

I will feed back to the team the lovely comments, it does mean a lot to hear such lovely feedback, and the difference it makes to patients, we try to keep this level of care up for all our patients.

I hope all went well with the procedure.

Thank you and take care

Michelle Gilbertson SCN Endoscopy Unit

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