"Member of staff"

About: New Cross Hospital / Gastroenterology New Cross Hospital Gastroenterology WV10 0QP

Posted by corridorex88 (as the patient), last week

I was in Wolverhampton hospital a year ago now, after that I promise myself never to go back especially after the staff they employ. Some of the treatment I encountered I found was racist and cruel. From my experience, the way they would treat white patients compared to non-white patients was absolutely atrocious. Also the way ward staff acted as if they knew more than other members of clinical staff was ridiculous.

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Christine Rock

Patient Relations Officer,

The Royal Wolverhampton NHS Trust

Submitted on 05/11/2025 at 09:20

Published on Care Opinion at 09:20

Thank you very much for taking the time to post comments regarding your patient experience.
I am sorry for any distress this matter has caused. To enable us to look further into your concerns, I would be grateful if you could contact the Patient Advice and Liaison Service (PALS) on 01902 695362 or rwh-tr.PALS@nhs.net who can assist further.
Kindest regards
Alison Dowling
Associate Director of Patient Relations for Royal Wolverhampton NHS Trust and Walsall Healthcare NHS Trust

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